Yet not, due to the insufficient reaction from the player, we had in order to refuse the way it is as we did not go-ahead with subsequent research otherwise provide possible alternatives. The gamer from India got educated constant detachment refuses from Mostbet. The guy stated you to definitely their membership wasn’t confirmed even with given the needed documents. The ball player as well as so-called you to definitely his betting account ended up being hacked, causing a zero equilibrium.
- For that reason, we had so you can refuse the brand new problem because of lack of then information.
- They’d led the player to enter a contact to exchange his membership.
- Even with contacting customer service and you will offering the requested verification codes, he hadn’t obtained an answer and failed to log in to their account whatsoever.
The brand new player’s feeling an unspecified thing. – Mostbet
Yet not, the brand new problem are rejected while the athlete failed to address our very own messages and you will issues. The player from Portugal features asked the newest permanent closure and you will removal of its local casino account. The ball player from Ukraine had faced a full KYC request after making another put and utilizing an excellent VPN, regardless of the death of his first deposit.
Player’s account might have been signed and earnings confiscated.
The player of Algeria got unable to ensure their cellular matter to have a week, which eliminated them away from making withdrawals. Despite trying through email and speak, the brand new casino’s support service are unreactive and you will don’t supply the confirmation password or people factors. The newest ailment try marked while the ‘resolved’ from the system, plus the player are encouraged to extend to possess future advice if needed. The ball player of Ukraine found issues with a 400 UAH put on the local casino, as the financing had been deducted however credited to your membership.
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The ball player in the Czech Republic got reported in the not receiving the brand new advertised 10% cashback in the Mostbet Local casino despite fulfilled the newest betting conditions. He previously as well as shown dissatisfaction to the casino’s support reaction. Pursuing the Complaints Team got required after that research, as well as interaction transcripts and you can gaming record, the ball player failed to behave.
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The gamer away from Brazil have questioned a withdrawal one day previous in order to submitting so it problem. I rejected the newest complaint because the user failed to address the texts and you can issues. The ball player from Portugal features questioned a withdrawal just before distribution which problem. The player away from Austria was incapable of check in a cellular count to the casino, a need for withdrawals.
After, the brand new local casino requested to reopen the newest ailment and stated that the new player’s account try now effective. Even with our very own perform to ensure that it for the pro, you will find no impulse, best us to refuse the new criticism. The gamer of Ukraine had her membership blocked just after a confirmation label. The player verified you to definitely her payouts was paid in order to the girl, therefore we closed problem while the solved.